KINCS Case Study

The challenge

Keep It Neat & Clean Services coordinated cleaning teams across multiple client sites using phone calls, paper attendance sheets, and manual M-Pesa reconciliation. Supervisors had no live view of who was actually on-site, bookings and staff assignments lived in scattered notes, and payment tracking grew harder to manage as the client roster expanded.

Our approach

AxoraOrbit built KINCS as a purpose-built workforce and operations platform for the cleaning industry — covering everything from site scheduling and staff attendance to customer bookings and payments, with dashboards tailored to each role.

• Role-based access and permissions across 10+ distinct roles — admins, supervisors, cleaning staff, property managers, and more
• Geofenced attendance so check-ins are verified against the actual site location
• Customer booking and multi-site scheduling for cleaning operations
• Integrated M-Pesa STK push, Paybill/Till, and bank-transfer payment options
• Real-time, cross-device notifications for complaints, incidents, and approvals
• Admin dashboards for attendance, payments, and day-to-day operational oversight

The outcome

Keep It Neat & Clean Services now runs sites, staff, and payments from one platform instead of phone calls and paper logs. Supervisors see attendance and site status as it happens, M-Pesa payments post and reconcile automatically, and every role — from field staff to management — gets a dashboard scoped to what they actually need. The platform continues to evolve alongside the client's operations.