Service requests and work orders
Capture requests with a site, priority and responsible team. Track assignment, progress and confirmation that the issue is resolved.
Industries
Property & facilities
Coordinate site services, requests, schedules, assets, and maintenance records across buildings and locations.
Operational focus
Build around how work actually happens
A service request may pass through reception, a facilities team and an external contractor. Connect that work to the building and asset so people can see the current status and the history behind repeat problems.
We learn the hand-offs, exceptions, reporting needs, and systems your team already depends on before recommending an approach.
Explore Custom software development- Service requests and work orders
- Asset and maintenance schedules
- Multi-site task and service reporting
Designed around daily work
Connect the work from first update to follow-up
A useful system keeps the right information, people, and next action connected as work moves through your operation.
Asset and maintenance schedules
Link assets to planned maintenance and service records. Coordinate access and appointments with the people responsible for each location.
Multi-site task and service reporting
Compare workload and recurring issues across sites using shared definitions. Keep reports traceable to the underlying service requests.
Plan the right fit
Start with your operation
Agree how requests arrive, how priorities are assigned and how contractors confirm work. Pilot representative buildings and include recurring maintenance as well as urgent requests in the review.
AxoraOrbit works with you from discovery through interface design, development, testing and launch. The result is planned around your requirements, with clear roles, practical reporting and room to extend as your business changes.
Discuss your workflowDiscover
Agree on the business outcome, users, constraints, data and success measures.
Shape
Prioritize a workable first release, document decisions and review the proposed experience.
Build and validate
Develop in reviewable increments, test key workflows and resolve issues before release.
Launch and support
Prepare the operating environment, guide adoption and plan the next useful improvements.