Last updated: 15 July 2026
Who we are
This website is operated by AxoraOrbit Limited (“we”, “us”), based in Nairobi, Kenya. Contact: [email protected] or +254 113 547 613.
Information we collect
When you use our contact or demo forms, we may collect your name, email address, phone number, company name, and the message or project details you send. If you email or message us directly (including WhatsApp), we process the details you choose to share.
Our hosting and security tools may automatically record technical data such as IP address, browser type, and pages visited (standard server or CDN logs).
How we use it
We use this information to respond to enquiries, schedule demos, provide quotes and support, improve our website, and fulfil any agreement you enter into with us. We do not sell your personal information.
Sharing
We may share information with service providers who help us operate the site or deliver email (for example hosting and mail delivery). They may only use it to provide those services. We may also disclose information if required by Kenyan law or to protect our legal rights.
Retention & security
We keep enquiry records only as long as needed to handle your request and for reasonable business or legal records. We take practical steps to protect information in transit and at rest, but no method of transmission over the internet is fully secure.
Your rights
Under applicable Kenyan data protection law, you may request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions. Contact us through our Contact page to make a request.
Other products
Client systems we build or host (such as Track IQ, Venus, or KINCS) may have separate privacy terms for logged-in users and tenant data. This policy covers the public marketing site at axoraorbit.com and related enquiry forms.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.